According to the mother and co-guardian of a former client at Reach Services, the current Director of Operations at Reach, Travis Phillips, stole from her son’s checking account, and also used his identity to take out personal loans and apply for credit cards.
Her statements were corroborated by several former employees with knowledge of the situation. Those reports indicated that Travis befriended a Reach Services client receiving help due to his disability. He then offered to help the client pay his bills, and used that information to pay his own utility bills and take out several personal loans and credit cards.
At that time, another employee at Reach Services was made aware of the situation and communicated the details to director Susie Thompson. These claims indicated that Phillips admitted to the crimes, his father paid back some of the damages incurred, and Phillips was fired or forced to resign.
It is also alleged that Susie Thompson did not initially contact the client’s family, adult protective services, or the police department, but instead conducted a meeting with the client and another Reach employee. In that meeting the employee was instructed to help the client write and sign a letter to help absolve Reach Services of any wrongdoing.
These events were reported to the Terre Haute Police Department, Adult Protective Services, and the Board of Directors at Reach Services. According to the client’s mother, the THPD’s response was that because the money was paid back there was nothing they could do.
In an email provided by the victim’s mother, the Board of Directors responded to the complaint by stating that an, “internal investigation was initiated and completed in December (2017). Reach Services has taken steps to address the issue and considers the matter closed.”
If these allegations are true, Travis Phillips was rehired, and is currently serving as the Reach Services Director of Operations while Susie Thompson and the Board of Directors, including current board president Chris Moore, had full knowledge of his crimes.
A previous version of this article listed John Plasse as a board member of Reach Services. Plasse had been shown as a board member on the Reach website at the time the article was published, but has since been removed.
This article is part three of a series, part one can be found here. https://terrehautevice.com/2022/06/16/questions-raised-about-death-of-local-veteran/